There are many bosses and owners of businesses out there who feel that their current IT platform is fit for purpose and they don’t need to spend any more money on improving upon it. What they don’t realise is that the business is experiencing downtime because their systems are not up-to-date with the latest software and hardware. As this EIRE Systems IT support services company points out, many owners and managers think that they know a lot about information technology and so they feel that they don’t need any help from the outside interfering with their business practises. The unfortunate thing about this is that the business is losing customers every single day because of the shortfalls when it comes to the IT platform and it will continue to happen unless they address the problem today.
For some reason they feel that managed IT Services in Seattle is an unnecessary expenditure and yet the opposite is actually true. Many businesses are taking advantage of external help because they know that their current in-house IT team cannot handle the pressures of this business and so the need for increased IT support. They understand that the systems have probably fallen behind because information technology changes on an almost weekly basis and it is impossible to keep up with all of these changes if you don’t have the right knowledge. If you want your business to continue experiencing downtime on a regular basis and if you want your customers to start leaving you because of your inability to deal with your IT issues, then continue on as you are. But if you want your business profitable and you want your customer base to increase then you need to know about the benefits of managed IT services.
- Round-the-clock support – The beauty about managed IT services is that they are available to you 24 hours a week and 12 months of the year that you need. They offer you this kind of flexibility and they also offer support in the evenings and on the weekends. Your current in-house IT support team goes home at night and doesn’t come to the office on the weekends so this leaves your IT platform vulnerable at those times. They are also able for businesses in different time zones so if your service provider is American and you are a British company then this is not a problem.
- Avoid downtime – No business can afford to experience downtime for even an hour because this ends up costing thousands of dollars and they may even lose some long-term customers who have grown tired of not being able to contact you at important times. Your current attitude of sitting and waiting for problems is not practical and your managed service provider will take a more proactive approach to the maintenance of your IT platform. They will remotely monitor your system to help identify and fix issues before they become much bigger problems.
It’s always better to deal with a service provider that takes care of everything for you all under one roof. Every business needs a single point of contact when it comes to their IT structures.
